Legal
Terms & Conditions
Draft — not a finalized document
This document awaits confirmed information from Kivenor Oy. The items below are awaiting completion, not current accommodation terms or a finalized legal policy.
01 — Reservations
To be completed: Provide the booking and confirmation process.
02 — Payments
To be completed: Provide payment methods, invoicing rules and any applicable due dates.
03 — Cancellations and changes
To be completed: Provide the actual cancellation and change conditions.
04 — Check-in and check-out
To be completed: Provide arrival and departure times and procedures.
05 — Number of guests
To be completed: Provide occupancy rules based on each apartment's verified capacity.
06 — House rules
To be completed: Provide the rules that apply during a stay.
07 — Smoking
To be completed: Provide the confirmed smoking rules.
08 — Pets
To be completed: Provide the confirmed pet policy.
09 — Cleaning
To be completed: Provide included cleaning and any agreed additional services.
10 — Damages
To be completed: Provide the procedure and actual terms concerning damage.
11 — Lost keys and access credentials
To be completed: Provide the procedure and actual terms concerning lost keys or access credentials.
12 — Guest responsibilities
To be completed: Provide the guest's agreed responsibilities.
13 — Kivenor's responsibilities
To be completed: Provide Kivenor's agreed responsibilities.
14 — Exceptional circumstances
To be completed: Provide applicable procedures for exceptional circumstances.
15 — Contact information
Kivenor Oy · Helsinki, Finland
info@kivenor.com
To be completed: Confirm the contact details for accommodation matters.